Shipping policy
Delivery Information
We aim to deliver all orders as quickly and efficiently as possible. All orders are sent using a tracked delivery service.
All orders are dispatched within 2 working days.
Once dispatched, our standard delivery time is 2-3 working days. While this is our usual timeframe, we always aim to get your order to you as soon as possible.
Delivery Charges
We charge a flat rate delivery fee of £4.49 (including VAT) per order.
Delivery Timeframes
Delivery times are estimates and may occasionally be affected by:
- Courier delays
- Weather conditions
- Busy periods (such as Christmas or public holidays)
- Other circumstances beyond our control
We are not able to guarantee delivery dates, but we will always do our best to ensure your order arrives as quickly as possible.
Delays or Missing Deliveries
If your order has not arrived within the expected timeframe, please contact us and we will investigate the issue with the courier.
Incorrect Delivery Information
Please ensure that your delivery address is entered correctly at checkout. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.